Terms & Conditions

Last updated: February 22, 2026

These Terms and Conditions ("Terms") govern your access to and use of the Qartify service ("Service") provided by Blockward ("Company", "We", "Us", or "Our"). By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these Terms, then you may not access the Service.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of these Terms and Conditions:

  • Affiliate means an entity that controls, is controlled by, or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.

  • Customer Data means all data, menus, orders, pricing, analytics, and information submitted or processed by You through the Service.

  • Subscription means a recurring paid plan granting access to the Service features.

  • Fees means all charges payable by You for access to or use of the Service.

  • Application refers to Qartify, the software program provided by the Company.

  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Blockward, RESIDENCE RAYHANE, Quartier Maârif, CASABLANCA, MAROC.

  • Country refers to: Morocco

  • Device means any device that can access the Service such as a computer, a cell phone or a digital tablet.

  • Service refers to the Application or the Website or both.

  • Terms and Conditions (also referred as "Terms") mean these Terms and Conditions that form the entire agreement between You and the Company regarding the use of the Service.

  • Third-party Social Media Service means any services or content (including data, information, products or services) provided by a third-party that may be displayed, included or made available by the Service.

  • Website refers to Blockward, accessible from https://www.blockward.co/

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Third-Party Services

The Service may integrate with or rely on third-party services, including hosting providers, payment processors, and external tools.

The Company is not responsible for the availability, performance, or policies of such third-party services.

Your use of third-party services may be subject to their own terms and conditions.

Acknowledgment

These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.

Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users and others who access or use the Service.

By accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions then You may not access the Service.

You represent that you are over the age of 18. The Company does not permit those under 18 to use the Service.

Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Privacy Policy of the Company. Our Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your personal information when You use the Application or the Website and tells You about Your privacy rights and how the law protects You. Please read Our Privacy Policy carefully before using Our Service.

User Accounts

When You create an account with Us, You must provide Us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of Your account on Our Service.

You are responsible for safeguarding the password that You use to access the Service and for any activities or actions under Your password, whether Your password is with Our Service or a Third-party Social Media Service.

You agree not to disclose Your password to any third party. You must notify Us immediately upon becoming aware of any breach of security or unauthorized use of Your account.

You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than You without appropriate authorization, or a name that is otherwise offensive, vulgar, or obscene.

Fees, Billing, and Subscription

The Service may be offered on a subscription or paid basis. By subscribing to the Service, You agree to pay all applicable fees as described at the time of purchase.

All fees are billed in the currency specified at checkout and are exclusive of applicable taxes, duties, or governmental charges, which You are responsible for paying.

Subscriptions automatically renew unless canceled prior to the renewal date. You may cancel your subscription at any time through your account settings or by contacting the Company.

Failure to pay any fees when due may result in suspension or termination of Your access to the Service without prior notice.

Subscription access is granted only after manual approval and onboarding by the Company, at which point the Service is considered activated and the billing cycle formally begins.

For information about refunds, please refer to our Refund Policy.

Content

Your Right to Post Content

Our Service allows You to post Content. You are responsible for the Content that You post to the Service, including its legality, reliability, and appropriateness.

By posting Content to the Service, You grant Us the right and license to use, modify, publicly perform, publicly display, reproduce, and distribute such Content on and through the Service. You retain any and all of Your rights to any Content You submit, post or display on or through the Service and You are responsible for protecting those rights. You agree that this license includes the right for Us to make Your Content available to other users of the Service, who may also use Your Content subject to these Terms.

You represent and warrant that: (i) the Content is Yours (You own it) or You have the right to use it and grant Us the rights and license as provided in these Terms, and (ii) the posting of Your Content on or through the Service does not violate the privacy rights, publicity rights, copyrights, contract rights or any other rights of any person.

Content Restrictions

The Company is not responsible for the content of the Service's users. You expressly understand and agree that You are solely responsible for the Content and for all activity that occurs under your account, whether done so by You or any third person using Your account.

You may not transmit any Content that is:

  • unlawful, offensive, upsetting, intended to disgust, threatening, libelous, defamatory, obscene or otherwise objectionable
  • infringes any patent, trademark, trade secret, copyright or other intellectual property or other rights of any person
  • violates the legal rights (including the rights of publicity and privacy) of others or contains any material that could give rise to any civil or criminal liability under applicable laws or regulations or that otherwise may be in conflict with these Terms and Conditions and our Privacy Policy
  • likely to deceive any person
  • promotes any illegal activity, or advocates, promotes or assists any unlawful act
  • causes annoyance, inconvenience or needless anxiety or is likely to upset, embarrass, alarm or annoy any other person
  • impersonates any person or misrepresents your identity or affiliation with any person or organization
  • involves commercial activities or sales, such as contests, sweepstakes and other sales promotions, barter or advertising
  • contains viruses, trojan horses, worm, or any other harmful or destructive code

Acceptable Use of the Service

You agree not to use the Service to:

  • Offer illegal products or services
  • Provide misleading menu information or pricing
  • Violate consumer protection, food safety, or commercial laws
  • Process fraudulent or deceptive transactions
  • Interfere with or disrupt the Service infrastructure

You are solely responsible for all menu information, pricing, and order accuracy displayed through the Service.

The Company reserves the right to suspend or terminate accounts that engage in prohibited or unlawful use.

Content Backups

Although regular backups of Content are performed, the Company does not guarantee there will be no loss or corruption of data.

Corrupt or invalid backup points may be caused by, without limitation, Content that is corrupted prior to being backed up or that changes during the time a backup is performed.

The Company will provide support and attempt to troubleshoot any known or discovered issues that may affect the backups of Content. But You acknowledge that the Company has no liability related to the integrity of Content or the failure to successfully restore Content to a usable state.

You agree to maintain a complete and accurate copy of any Content in a location independent of the Service.

Service Availability

The Company strives to maintain reliable access to the Service but does not guarantee uninterrupted or error-free operation.

The Service may be subject to maintenance, updates, technical issues, or events beyond the Company's reasonable control.

The Company shall not be liable for any loss of revenue, business interruption, or operational disruption resulting from temporary downtime or service unavailability.

Service Scope

The Service is a digital menu and order facilitation platform designed for restaurants. The Company provides tools for QR menu display and order management depending on the selected Subscription tier.

The Company does not prepare, handle, or deliver food, and is not responsible for menu accuracy, pricing, food quality, order fulfillment, or customer service provided by the restaurant.

The Service currently does not process customer payments directly. Any payment handling, if enabled in the future, may be subject to additional terms and third-party payment provider conditions.

Customer Data and Ownership

You retain full ownership of all data, content, menus, orders, pricing, and customer information that You upload or process through the Service ("Customer Data").

The Company does not claim ownership of Customer Data and will only process such data for the purpose of providing and improving the Service.

You are solely responsible for the accuracy, legality, and integrity of all Customer Data submitted to the Service.

The Company acts as a data processor where applicable and processes data in accordance with its Privacy Policy and applicable data protection laws, including GDPR where relevant.

Where You collect personal data from end customers (such as restaurant guests), You act as the data controller and the Company acts solely as a data processor providing the technical platform.

The Service does not require the collection of personally identifiable information from end customers, and order interactions are limited to table-based identification unless otherwise configured by the restaurant.

Intellectual Property Rights

All rights, title, and interest in and to the Service, including but not limited to the software, platform design, trademarks, branding, features, and technology, are and shall remain the exclusive property of the Company and its licensors.

Nothing in these Terms grants You any ownership rights in the Service. You are granted a limited, non-exclusive, non-transferable license to use the Service in accordance with these Terms.

Copyright Policy

Intellectual Property Infringement

We respect the intellectual property rights of others. It is Our policy to respond to any claim that Content posted on the Service infringes a copyright or other intellectual property infringement of any person.

If You are a copyright owner, or authorized on behalf of one, and You believe that the copyrighted work has been copied in a way that constitutes copyright infringement that is taking place through the Service, You must submit Your notice in writing to the attention of our copyright agent via email and include in Your notice a detailed description of the alleged infringement.

You may be held accountable for damages (including costs and attorneys' fees) for misrepresenting that any Content is infringing Your copyright.

Termination

We may suspend or terminate your access if:

  • (a) you materially breach these Terms,
  • (b) you fail to pay fees when due,
  • (c) your use of the Service creates legal risk or harm either to us or other beneficiaries.

Where reasonably possible, we will provide prior notice and opportunity to cure the breach. Upon termination, Your right to use the Service will cease immediately. If You wish to terminate Your Account, You may simply discontinue using the Service.

Account Suspension

The Company reserves the right to suspend or restrict access to the Service immediately if it reasonably believes that:

  • (a) the Service is being used unlawfully,
  • (b) the account poses a security risk,
  • (c) fraudulent or abusive activity is detected,
  • (d) continued access may expose the Company to legal or financial liability.

Limitation of Liability

To the maximum extent permitted by applicable law, the total aggregate liability of the Company arising out of or related to the Service or these Terms shall not exceed the total amount of fees paid by You to the Company during the twelve (12) months immediately preceding the event giving rise to the claim.

If You have not paid any fees to the Company, the Company's total liability shall not exceed one hundred U.S. dollars (USD 100).

To the maximum extent permitted by applicable law, in no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss of data or other information, for business interruption, for personal injury, loss of privacy arising out of or in any way related to the use of or inability to use the Service, third-party software and/or third-party hardware used with the Service, or otherwise in connection with any provision of this Terms), even if the Company or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.

Some states do not allow the exclusion of implied warranties or limitation of liability for incidental or consequential damages, which means that some of the above limitations may not apply. In these states, each party's liability will be limited to the greatest extent permitted by law.

Indemnification

You agree to defend, indemnify, and hold harmless the Company, its affiliates, officers, employees, and partners from and against any claims, damages, liabilities, losses, and expenses (including legal fees) arising out of or related to:

  • (a) Your use of the Service
  • (b) Your Customer Data or content
  • (c) Your violation of any applicable laws or regulations
  • (d) Any dispute between You and Your customers or end users

"AS IS" and "AS AVAILABLE" Disclaimer

The Service is provided to You "AS IS" and "AS AVAILABLE" and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its Affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice.

Without limitation to the foregoing, the Company provides no warranty or undertaking, and makes no representation of any kind that the Service will meet Your requirements, achieve any intended results, be compatible or work with any other software, applications, systems or services, operate without interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected.

Without limiting the foregoing, neither the Company nor any of the company's provider makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the Service, or the information, content, and materials or products included thereon; (ii) that the Service will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the Service; or (iv) that the Service, its servers, the content, or e-mails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.

Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to You. But in such a case the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of Morocco, without regard to its conflict of law rules.

You agree that any dispute, claim, or controversy arising out of or relating to the Service or these Terms shall be exclusively resolved by the competent courts located in Casablanca, Morocco, and you consent to the personal jurisdiction of such courts.

Your use of the Application may also be subject to other local, state, national, or international laws.

Disputes Resolution

In the event of any dispute, claim, or controversy arising out of or relating to the Service or these Terms, You agree to first attempt to resolve the matter informally by contacting the Company.

If the dispute is not resolved within ninety (90) days, it shall be resolved in accordance with the Governing Law and Jurisdiction section of these Terms.

For European Union (EU) Users

If You are a European Union consumer, you will benefit from any mandatory provisions of the law of the country in which you are resident in.

United States Legal Compliance

You represent and warrant that (i) You are not located in a country that is subject to the United States government embargo, or that has been designated by the United States government as a "terrorist supporting" country, and (ii) You are not listed on any United States government list of prohibited or restricted parties.

Force Majeure

The Company shall not be held liable for any failure or delay in performance resulting from causes beyond reasonable control, including but not limited to internet outages, cyber-attacks, natural disasters, governmental actions, labor disputes, or infrastructure failures.

Entire Agreement

These Terms constitute the entire agreement between You and the Company regarding the use of the Service and supersede all prior agreements, understandings, or representations.

Severability and Waiver

Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.

Waiver

Except as provided herein, the failure to exercise a right or to require performance of an obligation under these Terms shall not affect a party's ability to exercise such right or require such performance at any time thereafter nor shall the waiver of a breach constitute a waiver of any subsequent breach.

Translation Interpretation

These Terms and Conditions may have been translated if We have made them available to You on our Service. You agree that the original English text shall prevail in the case of a dispute.

Changes to These Terms and Conditions

We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material We will make every reasonable effort to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.

By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the website and the Service.

Contact Us

If you have any questions about these Terms and Conditions, You can contact us: